RFC Agent Spotlight: Donna D'Ambra
"After meeting with Sarah, the client asked, 'Where do I sign and who do I make the check out to?'"
-Donna D'Ambra, Agent
October 15, 2021

Sarah Phillips is a Regional Financial Consultant (RFC) with Farm Bureau Financial Services and a member of the Farm Bureau Mutual Insurance Company of Idaho sales team. Donna D'Ambra is an agent in the Jerome office.
Coverage spoke with Donna to learn more about her experience working jointly with Sarah.
HOW DID YOU AND SARAH BEGIN WORKING TOGETHER?
I had a client who presented me with a couple of obstacles. The first was he wanted to invest in stocks instead of life insurance or annuities. The second was he had had a bad experience with his previous life agent.
Sarah and I met with him and his family. She made them feel comfortable and clearly conveyed the features and benefits of our products and services.
By the time Sarah finished, the client realized he really didn't want stocks. Instead he bought four life apps and an indexed annuity.
He couldn't thank us enough.
WHAT OTHER CASES HAVE YOU AND SARAH WORKED TOGETHER?
We had one big case that was amazing.
The clients told me they wouldn't sign anything until her sister, who was an attorney, reviewed our proposal.
But after Sarah and I met with them, they said they wanted to finalize everything right then and there and asked "Where do we sign and who do we make the check out to?"
The clients said they understood everything that had been presented and it was exactly what they needed. They said it was a big check to write, but they could see the benefits. They were happy to finalize.
Then they hugged us. What a great feeling.
WILL YOU CONTINUE TO WORK WITH SARAH?
Sarah is amazing. I plan to work with her on all my cases. I wouldn't be in the position I am today without her.
ANY ADVICE TO AGENTS WHO HAVEN'T WORKED WITH SARAH YET?
Yes. If you're not working with Sarah, you're missing out on some nice cases.
IS THERE ANYTHING ELSE YOU'D LIKE TO ADD?
I'd like to say "Thank You" to Sarah for all her help.
To find out more about integrating Sarah into your business, please contact her at: 208-484-8259 (cell), or sarah.phillips@fbfs.com.











